Wash Enjoy bath-assistance trolley parked beside a hospital bed in a quiet patient room, with monitor and IV stand in soft focus behind.
User Research · Industrial Design · 2014

Wash Enjoy 洗·樂

A bath-assistance trolley for caregivers bathing bodies that cannot leave the bed — age, disability, recovery alike. Four of us at TUT senior year, I led the team and the visual design. From bedside observation through a welded stainless tube frame and CNC-cut ABS panels.

Year
2014
TUT senior project
Type
Bath-assistance trolley
Stainless frame · CNC ABS panels
Methods
AEIOU field study
Welded frame · CNC fabrication
Project
Team project
Ku et al. (Team Lead)
01 · Field

Before any line was drawn

Three days of AEIOU observation (activities, environment, interactions, objects, users), shadowing caregivers across two eldercare wards. The framework gave us specific failures of the existing carts from the caregiver's hands: towels stored where one nurse could not carry them, water tanks set too far below the work height, clean and used water mixing because there was nowhere to put either, frames too wide for the gap between beds.

View from doorway of an eldercare hospital room: caregiver attending patient at bedside, Wash Enjoy trolley parked nearby.
A caregiver's hand resting gently on an elderly patient's hand, on top of the hospital blanket.
02 · Storyboard

Storyboard before form

The bathing process, storyboarded before any form was drawn. Patient settled, the quiet moment of explanation, washing under warm towels for dignity, drying, the fresh gown, the waste tank emptied at the end. Each frame asks the same question: does the cart help here, or does it get in the way?

Elderly patient in bed, head raised slightly, trolley parked bedside, caregiver standing nearby.
01 · Settled The patient is positioned, the trolley parked within reach.
Overhead view of patient face and shoulders, caregiver's hand on shoulder.
02 · Explained A quiet moment before any water touches skin.
Caregiver gently washing under warm towels for dignity, hose drawn softly from the trolley.
03 · Washed Warm towels keep the body covered, dignity intact.
Caregiver patting the patient dry, the body still kept under towels.
04 · Dried Towel work continues. The body is never fully uncovered.
Patient dry and comfortable in a fresh gown, trolley's water tank closed and sealed beside the bed.
05 · Re-gowned Fresh gown, patient settled. The cart steps back.
Modular waste tank lifted out of the trolley and tipped into a hospital utility drain.
06 · Cleared The waste tank lifts off as one piece, emptied off-ward.
03 · First Forms

From the hand

Pencil studies from our mechanism designer covered water tank placement, hose routing, waste compartment location. These were the engineering ground rules each form proposal would have to fit.

Clear-line industrial sketch of an early trolley concept, water tank and basin layout.
Clear-line industrial sketch showing trolley side-access panel and wheel mount detail.
04 · CAD Evolution

From hand to CAD

With the engineering ground rules in place, the form competition moved into CAD. Each of us built our own 3D version. The three directions below were the ones presented for internal crit. Mine was the one selected to carry through to fabrication.

Early CAD iteration: stainless frame with green accent, exposed structure and cylindrical water tank.
Mid CAD iteration: rounded white-yellow body, compact footprint with curved upper deck.
Later CAD iteration: yellow-green flatter body, leaf-cutout structural detail introduced.
05 · Built

Welded, mocked, painted

Fabrication was outsourced. The stainless tube frame was welded at a workshop near campus. The ABS exterior panels were CNC-machined to spec by a separate vendor. Assembly we did ourselves: fitting panels to frame, mounting hardware, the slow back-and-forth of part-against-part. Many things did not come back right the first time. Clearances missed, panels off by a few millimeters, mount points thinner than drawn. Each issue went back to the shop, came back again, and went into the next drawing.

Welded stainless steel frame outside the fabrication workshop.
Team examining a wooden mockup of the body, with mentor present.
Yellow-green CNC-cut ABS body panels being fitted to the stainless tube frame, photographed close-up against the workshop background.
06 · Finished

The trolley, in studio

The finished trolley, photographed in studio. Stainless tube frame, CNC-cut ABS panels, the proportions that survived a long series of revisions. The handle wrapped in green braid for grip. Yellow boxes for towels. A leaf-cutout structure carrying the identity into the form.

Detail: curved stainless handle wrapped in green braid, leaf-pattern cutout visible behind.
Detail: three yellow towel storage boxes with white folded towels.
Studio hero: Wash Enjoy trolley, finished prototype, three-quarter view.
07 · In Use

Back where it started

The trolley returns to the place that asked for it — bedside, beside a body that cannot leave the bed. The drawings, the welds, the studio shots all collapse into a single moment of use.

Use-case rendering: a caregiver in scrubs operating the Wash Enjoy trolley beside a bedridden patient in a clean hospital room.
08 · Reflection

What graduation taught me

Four of us made this — 廖沛怡, 蘇玟佩, 劉珽暄, and me as team lead and visual-design lead. Many of the things I drew did not come back the way I drew them. Bend radii the CNC could not reach. Clearances the welder needed. Mount points my silhouette had drawn thinner than they could safely be. Each issue went back into the next drawing, and into the next conversation with whichever shop was making that part.

The trolley I drew at the start and the trolley that rolled out of the workshop are not the same object. What graduation taught me is that the difference is part of the work, not the failure of it.

The prototype was shown at the senior project exhibition. Then we all graduated and went elsewhere — no production, no patent, no next iteration. A first project that taught me how to lead a build, then closed quietly.